Terms of Service

Last Updated: May 2026

Welcome to Paff Pet. These Terms of Service govern your use of our website and the purchase of our premium pet supplies. By accessing our site, you agree to be bound by these terms.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products to you.

1. General Conditions

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

Service Usage: You may not use our products for any illegal or unauthorized purpose.
Right to Refuse: We reserve the right to refuse service to anyone for any reason at any time.
Content Ownership: You agree not to reproduce, duplicate, or copy any portion of the Service or products without express written permission from us.

2. Products and Pricing

We strive to provide the highest quality pet accessories for our US customers.

Accuracy: We make every effort to display the colors and images of our products as accurately as possible.
Price Changes: Prices for our products are subject to change without notice.
Availability: We reserve the right to limit the sales of our products to any person or geographic region.

3. Shipping and Delivery

Since we operate as a premium dropshipping brand, our shipping is optimized for efficiency.

Partnered Warehouses: We ship directly from our partnered warehouses to offer the best prices.
USA Shipping: We offer FREE Standard Shipping within the United States.
Timelines: Standard delivery typically takes 7-12 business days after a processing period of 1-3 business days.

4. Billing and Account Information

Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Payment Security: All transactions are handled through secure payment providers with industry-standard encryption.

5. Returns and Refunds

Your satisfaction is our priority. Please refer to our dedicated Refund Policy for full details.

30-Day Guarantee: We offer a 30-Day Money-Back Guarantee on unused items in their original condition.
Contact: To initiate a return, you must contact us at support@paffpet.com.