Privacy Policy

Last Updated: May 2026

This Privacy Policy describes how Paff Pet collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase.

Our website is powered by the Shopify platform, which allows us to provide our products and services to you.

By using our website, you agree to the terms described in this Privacy Policy.

1. What Information We Collect

We collect personal data that you provide to us directly or that is collected automatically:

Contact Information: Name, shipping address, phone number, and email address.
Order Information: Products purchased, order history, and delivery address.
Payment Data: Payment method and transaction details (All payment processing is handled through secure, third-party payment providers).
Device Information: IP address, browser type, and device type.

2. How We Use Your Information

We use the information we collect to provide you with the best possible service:

Order Fulfillment: To process and ship your orders, provide tracking information, and manage returns.
Customer Support: To respond to your questions and provide assistance.
Marketing: To send you updates about new products or special offers (you can opt-out at any time).
Security: To detect and prevent fraud or unauthorized activity.

3. Sharing Your Information

We do not sell your personal information. However, we share your data with trusted service providers to help us run our business:

Shopify: Our e-commerce platform provider.
Shipping Carriers: To deliver your orders to your doorstep.
Payment Processors: To securely handle your transactions.

4. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us at pawslino.help@gmail.com.